Redesigning Walmart’s Candidate Experience
Redefining how Walmart attracts talent by blending UX and art direction to align with its mission of being People-led, Tech-powered.
Overview
This project started as an urgent ask to create a more modern alternative to what Deloitte was proposing for Walmart’s new Careers site. At the time, Walmart was reviewing Deloitte’s proposals with the intention of signing them for the full project, but leadership felt the concepts didn’t align with the company’s vision for the future. I was asked to take a shot at reimagining the experience — with no data, roadmap, or detailed brief beyond “make it more modern.”
What began as a design exploration quickly evolved into a larger creative vision that positioned me as the Creative Director for the entire project. Drawing on a personal experience, I presented a new direction that resonated deeply with leadership. From there, I collaborated closely with Deloitte to uphold the creative vision and guide the project’s overall design direction.
Design Thinking
As a UX designer with a background in art direction, I made sure the experience solved for more than just pain points; it created an emotional connection that felt cohesive and holistic from first impression to final click. Drawing from my own experience of being newly hired and relocating to Bentonville — I infused what genuinely drew me to Walmart. I did a competitive analysis of top tech companies and leading “Best Places to Work” employers to understand how they present their people and culture.
Aligning to Walmart’s mission of being People-led, Tech-powered, I designed a new homepage and hero section that broke away from its current experience, replacing it with authentic, relatable moments of associates in their real lives. I presented this direction to leadership through a personal story that brought the vision to life, earning their buy-in and helping shift the focus from incremental updates to a bold, forward-looking redesign.
Real People. Real Impact.
The proposed hero series showcased associates through authentic “day in the life” moments. To communicate the vision clearly, I curated representative imagery and crafted a visual language that puts associates front and center — creating a warm, human-first experience that builds trust and invites job seekers to see themselves in the story.
From Vision to Production
Following the proposal and early delivery phases, the careers experience was completed and launched after my involvement concluded. While I was not part of the full project lifecycle, the final experience reflects the human-first direction and core principles established during the initial phase of the work.