A CarPlay Experience for Associates
Helping Walmart associates safely stay connected to critical updates and reminders during their daily commutes.
Overview
This project began as a self-initiated exploration of how Me@Campus could extend beyond traditional screens and support associates in moments between destinations. As commuting became a daily rhythm for many associates at the new Home Office, I explored what a safe, voice-first, in-vehicle experience could look like—one that allowed people to stay informed, connected, and engaged without adding cognitive load.
Rather than treating this as a narrow CarPlay implementation, I used the car as a design constraint to rethink how internal tools, learning, and communication might work in low-attention, audio-first contexts. The exploration focused on what information truly matters in those moments and how Me@Campus could evolve to meet associates where they already are.
Systems Thinking
I approached the concept by using the in-vehicle experience as an entry point into a broader system. Driving surfaces a unique constraint: attention is limited, screens are secondary, and listening becomes the primary mode of interaction. That constraint helped clarify what content was worth carrying forward—and what could be simplified, summarized, or reimagined.
A key part of the exploration focused on the learning center. While an existing learning experience was in place, it was largely static and screen-dependent. I explored how AI-generated podcasts could transform leadership communications—such as summits, all-hands meetings, and major initiatives—into conversational, on-demand audio experiences. Using transcripts and recordings, AI could generate podcast-style episodes that capture key messages, decisions, and learnings in a format designed for commuting and other in-between moments.
Positioning learning this way reframed high-investment, time-bound events as durable content that could live beyond the moment they were delivered. It also created a more inclusive experience for associates who joined later or couldn’t attend live, allowing them to absorb context naturally over time rather than feeling behind.
By starting with a car-based experience and expanding outward, the concept illustrated how Me@Campus could function as a connected system—one that adapts to context, scales knowledge, and supports associates throughout their entire day, not just when they’re sitting at a desk.